Services

On-call tech support

Hourly, on-demand help when something breaks and you just need a real person to fix it. No problem too small, and no contract is required. Call, tell us what is happening, and get it sorted, whether it is a work network or a home laptop.

Real help, no contract required

Not everything needs an ongoing plan. When something breaks, you can get one-time, hourly support: describe the problem, and get it fixed by a real person who picks up the phone.

No problem too small

A frozen laptop, a printer that will not connect, an email that stopped working, a Wi-Fi dead spot, a virus warning, a new device that needs setting up. No problem is too small, and you will not be made to feel like it is.

For businesses and for individuals

We help small businesses that need a quick fix without a full contract, and individuals and families who just want their computer to work, explained in plain language with no jargon.

Remote first, local when needed

Most issues are solved quickly and remotely. When something needs hands on the hardware, we are local to Florida's Gulf Coast and can come to you.

What this can include

  • Computer and laptop troubleshooting
  • Virus and malware removal
  • Printer, Wi-Fi, and email fixes
  • New device and software setup

Common questions

Do I need a contract for tech support?

No. On-call support is hourly and on-demand: describe the problem and get it fixed, with no contract required. You can move to an ongoing plan later if it makes sense, but you are never required to.

What kinds of problems do you fix?

Computer and laptop troubleshooting, virus and malware removal, printer, Wi-Fi, and email issues, and new device and software setup, for both work and home.

Do you come on-site, or is it remote?

Most issues are solved quickly and remotely. When something needs hands on the hardware, we are local to Florida's Gulf Coast and can come to you.

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Let's talk about your project.

Tell us what you need and you'll get a clear, plain-language plan and estimate, with no pressure and no sales pitch.